Tuesday, July 9
9:00- 1:00 pm
Fickling Building, Downtown Macon
Cherry Blossom Room (16th Floor)

Stay Interviews have become a very popular and effective means of reducing turnover with supervisors meeting individually with their direct reports to learn why they are staying or might leave – and what the supervisor can do to improve each employee’s work experience. To know how to encourage employees to stay, we have to ask – only they know. Exit Interviews are too late.

It is easy to make the business case for retaining your organization’s talent because turnover is both rampant & expensive. And to make matters worse – the most talented employees:

  • Have more opportunities available to them
  • Are the most expensive to replace
  • Are the quickest to leave if they are unengaged
  • May take top performers with them

Stay interviews are an important means of re-recruiting your workforce – because what attracted your employees is often different from what will keep them. Stay interviews tend to improve engagement and productivity – as well as retention. In this workshop you will learn how to prepare for, conduct & follow through on stay interviews

 

Participants Will Gain

The Objective of a Stay Interview

  • Making employees feel valued & improving engagement, productivity & retention
  • Reinforcing good relationships, forging new ones & helping repair those that are strained
  • Re-recruiting talent, causing employees to feel valued & enhancing the relationship between an employee & his/her manager

What Stay Interviews Are

  • Employee/supervisor meetings to uncover what is important to each employee
  • Means of learning why employees stay, might leave & what their supervisor can do to improve their work experience

Why Stay Interviews Are Not

  • Performance appraisals
  • Conducted only when problems arise
  • Personal development
  • Causal, random discussions

Initiating a Stay Interview Program

  • Who should conduct the interviews & why
  • Training managers & leaders
  • Calculating turnover
  • Setting retention goals

Scheduling & Conducting Stay Interviews

  • Frequency & length of each interview
  • Preparing for an interview
  • The Most Effective Stay Interview Questions
  • How to probe for candid responses
  • Handling employee responses for which you don’t have an immediate answer

Following Through on Your Stay Interviews

  • Creating & documenting action plans
  • Sharing accountability for the follow through
  • Following up on the action plans
  • Forecasting future turnover

 

Who Should Attend

Any Leader, Manager or Supervisor [HR, Production, Accounting, Sales, IT, etc.] – who wants to increase employee engagement and/or retention.

Register here